Privacy policy

1. Who we are

Eloven AI is a service operated by RATEO, LLC, a company registered in the State of Delaware, USA, with its principal address at 1111B South Governors Avenue, Dover, DE 19901, USA. You can reach us at contact@eloven.ai.

2. Information we collect

We may collect the following categories of information:

• Contact information: name, email address, phone number, and company name provided when you book a call or contact us.
• Usage data: pages visited, time spent on the site, referral source, browser type, and device information collected automatically via cookies and analytics tools.
• Communications: messages you send us by email or through any contact form.

3. How we use your information

We use the information we collect to:

• Respond to your inquiries and schedule discovery calls.
• Deliver and improve our services.
• Send relevant updates or follow-ups you have consented to receive.
• Analyse website usage to improve user experience.
• Comply with our legal obligations.

We do not sell your personal data to third parties.

4. Cookies

We use cookies and similar tracking technologies to understand how visitors interact with our website. These include analytics cookies (e.g. Google Analytics). You can disable cookies through your browser settings; however, some features of the site may not function correctly without them.

5. Third-party services

We may share your information with trusted third-party service providers that assist us in operating our business, such as:

• Cal.com: for scheduling discovery calls.
• Email providers: for correspondence.
• Analytics providers: to understand site traffic.

These providers are bound by their own privacy policies and are not permitted to use your data for any other purpose.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at contact@eloven.ai.

8. Data security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact us

If you have any questions about this Privacy policy, please contact us at: