Terms of service

Last updated: June 24, 2026

1. Agreement to terms

By accessing or using the Eloven AI website and services (collectively, the "Services"), you agree to be bound by these Terms of service. If you do not agree, please do not use our Services. These Terms are entered into between you and RATEO, LLC, a Delaware limited liability company ("Eloven", "we", "us", or "our").

2. Services

Eloven AI provides AI automation consulting and implementation services to businesses. The specific scope, deliverables, timeline, and pricing for any engagement are governed by a separate written agreement (Statement of Work or Service Agreement) entered into between you and Eloven AI.

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without notice.

3. Use of the website

You agree to use the website only for lawful purposes. You must not:

  • Use the site in any way that violates applicable laws or regulations.
  • Transmit any unsolicited or unauthorised advertising or promotional material.
  • Attempt to gain unauthorised access to any part of the site or its related systems.
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the site.

4. Intellectual property

All content on this website, including text, graphics, logos, and code, is the property of RATEO, LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our prior written permission.

5. Disclaimer of warranties

The website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

6. Limitation of liability

To the fullest extent permitted by law, RATEO, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or Services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount you paid us in the three (3) months preceding the claim.

7. Third-party links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Privacy

Your use of our Services is also governed by our Privacy policy, which is incorporated into these Terms by reference.

9. Governing law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware.

10. Changes to these terms

We may update these Terms from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms.

11. Contact us

If you have any questions about these Terms, please contact us at:

RATEO, LLC

1111B South Governors Avenue

Dover, DE 19901, USA

contact@eloven.ai